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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TayTaysWorld187

February 6, 2026

5  out of  5
rating by TayTaysWorld187
"Great company love the workers especially Kiki great customer service"
We responded:
"Thank you! I'm happy to hear you love our team and had a great experience with our customer service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jordan Dahlen

February 6, 2026

5  out of  5
rating by Jordan Dahlen
"This is an amazing office. They are a fun and well-informed office."
We responded:
"Thank you, Jordan! I'm happy you find our office both fun and knowledgeable. We aim to provide a great experience for everyone. If there's anything else we can assist you with, feel free to reach out!"
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Kasi McDonald

January 18, 2026

5  out of  5
rating by Kasi McDonald
"Mrs. Hubbard is very professional and informative. She answered ALL of my questions and her response time is hands the best I've received in a long time. I really appreciate her patience. Thank you so much Mrs. Hubbard for all that you do."
We responded:
"Kasi, thank you for your wonderful feedback! I'm happy to know that you found our service professional and informative. It's great to hear that our response time met your expectations. Your appreciation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Ashley Fisher

January 10, 2026

5  out of  5
rating by Ashley Fisher
"Working with Nora Hubbard was an absolute pleasure. She is attentive, knowledgeable, and genuinely invested in making sure you feel confident in your coverage. Every question I had was answered thoroughly, and the entire experience felt personal—not transactional. It’s rare to find someone who blends professionalism with real care, and Nora does exactly that. I highly recommend her to anyone looking for reliable insurance and exceptional service."
We responded:
"Thank you, Ashley! I'm so happy to hear about your positive experience with our office. It's wonderful to know that our dedication and personal touch made such an impact. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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ABDUL NJ

January 8, 2026

1  out of  5
rating by ABDUL NJ
"Be careful!! 🔴🔴🔴

I had a terrible experience at Nora’s State Farm office. I clearly asked for the lowest price with only the minimum required auto coverage and to remove any unnecessary add-ons. Instead, she added roadside assistance even after I said No, she said okay then don’t call me when you have road issue! I confirmed I don’t want it!! But ended up adding it!! , and she also added an injury policy I didn’t request, even though I told her I already have health insurance.

When I noticed and called, she was mad and defensive, and she promised a refund that I still have not received. On top of that, she later raised my policy price significantly without any valid reason!!. This felt dishonest, unprofessional, and completely unacceptable.

Be careful dealing with this office. Double-check everything, because my experience felt like I was being taken advantage of rather than helped."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about your frustration; that’s never our goal. We want to clarify that we would never intentionally add coverage without a customer’s consent, and we strive to clearly review all options before finalizing any policy. Billing adjustments and refunds are processed at the corporate level and can take time. We appreciate you bringing this to our attention and take your concerns seriously."
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Gregory Hollins

December 24, 2025

5  out of  5
rating by Gregory Hollins
"Very Polite and Courteous Business Demeanor"
We responded:
"Thank you, Gregory! I'm happy to hear you appreciated our polite and courteous service. Our team is dedicated to providing a positive experience for everyone. If you ever have any questions or need assistance, feel free to reach out!"
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Elizabeth Crim

December 2, 2025

5  out of  5
rating by Elizabeth Crim
"Genius was good, she explained everything to me so I could understand my policy and she has very good customer service professional . I'm glad a chose state farm insurance."
We responded:
"Thank you for your wonderful feedback, Elizabeth! I'm happy to hear that Genesis was able to explain your policy clearly and provide excellent customer service. We're glad you chose State Farm Insurance and look forward to assisting you with any other insurance needs. If you have any questions or need further assistance, feel free to reach out to our office."
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Jessica Lynn

December 1, 2025

5  out of  5
rating by Jessica Lynn
"Brian was great and very patient!"
We responded:
"Thank you, Jessica Lynn! I'm happy to hear that Brian provided you with such a positive experience. Our team is dedicated to offering patient and helpful service. If you need anything else, feel free to reach out!"
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K Martin

November 14, 2025

5  out of  5
rating by K Martin
"I wouldn’t consider going ANYWHERE other than Lenora Hubbard for my Homeowners Insurance! Mr. Antonio assisted me with getting my policy going and walked me through understanding every part of the process. All the staff is wonderful and beyond helpful. They have my business for life!"
We responded:
"Thank you, K Martin! I'm so happy to hear about your positive experience with our team. Antonio and the rest of the staff are dedicated to providing exceptional service, and it's great to know they made the process smooth for you. We're grateful for your trust and look forward to serving you for many years to come. Let us know if there's anything else we can do for you!"
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Lee W

October 27, 2025

5  out of  5
rating by Lee W
"I am extremely grateful for Ms. Hubbard’s expertise. She was able to explain thoroughly every aspect of my policies, next steps, and she set proper expectations! If you are looking for a knowledgeable, experienced, and honest agent, look no further!"
We responded:
"Thank you, Lee! I'm happy to know that our expertise and thorough explanations made a positive impact on your experience. Your kind words about our knowledge and honesty mean a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Alayna White

October 18, 2025

5  out of  5
rating by Alayna White
"Amaria provided GREAT customer service and is a bright spirit! Love them."
We responded:
"Thank you, Alayna! I'm delighted to hear about your positive experience with Amaria. They truly are a wonderful part of our team. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
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Annette Jones

October 18, 2025

5  out of  5
rating by Annette Jones
"Brian very friendly"
We responded:
"Thank you, Annette! I'm happy to hear that Brian made a positive impression with his friendly service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Alfred Bright

October 9, 2025

5  out of  5
rating by Alfred Bright
"Nora was very patient, helpful, and informative with me when it came to transferring states for my insurance."
We responded:
"Thank you for your review, Alfred! I'm happy to hear that Nora was able to assist you with your insurance transfer. We’re committed to providing helpful and informative service to all our customers. If you need anything else, feel free to reach out!"
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Davanand Bahall

September 28, 2025

5  out of  5
rating by Davanand Bahall
"Antonio displayed excellent knowledge in laying out the options I had for insurance and ended up getting a great rate!"
We responded:
"Thank you, Davanand! I'm happy to hear that Antonio was able to provide you with excellent service and help you secure a great rate. Our team is dedicated to making sure you have the best options available. Let us know if there's anything else we can assist you with!"
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LaQuinta Long

September 27, 2025

5  out of  5
rating by LaQuinta Long
"Antonio is very knowledgeable and works to make sure his clients receive the best deal possible!"
We responded:
"Thank you, LaQuinta! I'm happy to hear that Antonio's expertise and dedication made a positive impact on your experience. Our team is committed to providing the best service possible. Let us know if there's anything else we can assist you with!"
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Rachel Cooper

September 9, 2025

5  out of  5
rating by Rachel Cooper
"“I can’t say enough great things about Nora Hubbard and her team. They are knowledgeable, professional, and genuinely care about their clients. They took the time to explain all my options, answered every question clearly, and made the entire process smooth and stress-free. I feel confident knowing I’m properly covered and that I have someone I can trust to look out for my best interests. Highly recommend Nora to anyone looking for an insurance agent who goes above and beyond"
We responded:
"Thank you so much, Rachel! I'm really happy to hear that you had such a positive experience with our team. We always aim to provide clear and comprehensive service, and it's wonderful to know you feel confident and well-covered. If you ever have more questions or need assistance, feel free to reach out. Thanks for recommending us!"
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Wesley Eckles

August 29, 2025

5  out of  5
rating by Wesley Eckles
"Nora is a phenomenal agent who truly cares about her customers. She’s knowledgeable, responsive, and goes above and beyond to make sure families are properly protected. If you’re looking for someone you can trust with your insurance, Nora is the one to call!"
We responded:
"Thank you, Wesley! I'm happy to hear that you feel well taken care of by us. Our office is committed to ensuring families are protected, and it's wonderful to know that our dedication is making a difference. If you ever need anything else, just let us know!"
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Sara Wadley

August 4, 2025

5  out of  5
rating by Sara Wadley
"Beyond Fabulous!! Nora is smart, professional, quick, efficient, funny, respectful, thorough- couldn’t have been better or more enjoyable! Thank you!!"
We responded:
"Thank you so much, Sara! I'm delighted to know you had such a positive experience with us. Your kind words about our professionalism and efficiency mean a lot to us. We’re always here to help with any of your insurance needs!"
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Gabrielle DeCoste

August 3, 2025

5  out of  5
rating by Gabrielle DeCoste
"Nora and Nia are great people!"
We responded:
"Thank you, Gabrielle! I'm happy to hear that you think so highly of us. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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ツLesLiie

August 3, 2025

5  out of  5
rating by ツLesLiie
"Very nice and friendly staff"
We responded:
"Thank you! I'm happy to hear that you found our staff nice and friendly. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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otis daniels

July 21, 2025

5  out of  5
rating by otis daniels
"Great agent …great attitude …great work"
We responded:
"Thank you, Otis! I'm happy to know you appreciate the service and attitude at our office. We're committed to maintaining that level of excellence. Let us know if there's anything else we can assist you with!"
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Asia Barnes

July 21, 2025

5  out of  5
rating by Asia Barnes
"10/10 highly recommend!"
We responded:
"Thank you, Asia! I'm happy to know you highly recommend our services. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Marcus Taylor

June 26, 2025

5  out of  5
rating by Marcus Taylor
"Thank you to Mrs. Shae wolf for her amazing help!! And as a car salesman it's good knowing I have a trust worthy person I can refer my customers to as well!!"
We responded:
"Marcus, thank you for your wonderful feedback! I'm delighted to hear that Shae provided such valuable assistance. It's fantastic to know you feel confident referring your customers to us. Let us know if there's anything else we can do for you!"
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Micky Ton

June 13, 2025

5  out of  5
rating by Micky Ton
"Nora provided excellent customer service by answering every question thoroughly and fact checking. She made conversations easy and was super helpful!"
We responded:
"Thank you, Micky! I'm happy to hear that Nora was able to assist you so effectively. Providing thorough and helpful service is what we strive for every day. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Joliesha Watford

June 13, 2025

5  out of  5
rating by Joliesha Watford
"Such a smooth process and genesis made sure I got all the discounts I qualified for! As a young woman I felt like everything was explained to me in detail and catered to my needs."
We responded:
"Thank you, Joliesha! I'm happy to hear that Genesis provided you with a smooth experience and ensured you received all the discounts you qualified for. It's wonderful that you felt everything was explained clearly and tailored to your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"